Improv Traffic School vs Best Online Traffic School [2020]

So you got a traffic ticket or a moving violation. Now what?

If you need to mask ticket points, get a violation dismissed, or lower your insurance rates, online traffic school can help. But there are a lot of choices — thousands in California alone. How do you choose the right school that will help you quickly, stress-free — and for an affordable price?

Two schools you’re likely to come across in your search are Improv Traffic School and Best Online Traffic School. They’re both well-known and have plenty of satisfied customers to speak for them. But which one is actually the better choice?

Improv Traffic School vs Best Online Traffic School

Overall, Best Online Traffic School is the better choice and we’ll explain why. One of the biggest reasons for this was transparency: we are upfront about pricing and course details. If you’re interested in learning how traffic school works, see our step-by-step guide here.

Best Online Traffic School is more convenient, allowing you to complete your course (while still meeting DMV requirements) in as little as one 1-3 hour session. You can take the course at any time of day and work at your own pace, from any internet-connected device. Plus, Best Online Traffic School costs less than half of what Improv Traffic School charges, and you don’t have to pay a single cent until you’ve passed your course.

As you can see, there are a lot of factors we had to consider before coming to that conclusion. Read on to learn all about why we are the overall better choice than Improv Traffic School.

License and Business Information

Both traffic school by Improv and Best Online Traffic School are licensed by the California DMV.

Improv Traffic School

improv traffic school

Improv Traffic School holds license number E1515, and was first licensed in 2001. Its California DMV license states that Improv Traffic School is located at 20950 Warner Center Lane, Ste. A, in Woodland Hills, California. The business is owned by Improv Tvs, Inc., and operated by Gary Aleksinster. Improv Traffic School doesn’t provide a way to contact them via email, but they’re available via phone at (818) 788-5204, or text at (844) 990-1550.

Improv Traffic School is approved by state and local entities nationwide, including all 50 state DMVs.

Best Online Traffic School

Best Online Traffic School holds license number E1314. It was first licensed in 2018. According to its California DMV license, Best Online Traffic School is located at 2130 Huntington Dr, Ste 203, in Pasadena, California. It’s owned by Prat City, LLC, and operated by Rodney Yo. You can reach Best Online Traffic School by email at [email protected], or by phone at (530) 553-8813.

Best Online Traffic School is only approved in California, making it an expert in California laws and requirements. It’s available in all of California’s 58 counties.

What Common Features Are Included?

Both Improv Traffic School and Best Online Traffic School meet all the requirements set by the California DMV for an online traffic school. We both offer an online course that you can take from anywhere on an internet-connected device at your own speed. We also will both submit your results to the California DMV and your court, as per California law. 

But how do our other features stack up? Let’s take a look.

What forms of payment are accepted?

  • Improv – Visa, Mastercard, American Express, Discover, and PayPal.
  • BOTS – All major credit and debit cards, including internationally issued cards. PayPal can be accepted in some cases.

Can I take the course on any device?

  • Improv – The course works on PC and Mac browsers, as well as smartphones, and other internet-connected devices.
  • BOTS – Yes, you can use any computer, tablet, or mobile device that is internet-connected. You can also switch between devices without losing any progress.

Is there a time limit to complete the course?

  • Improv – If you don’t complete the course within 30 days, you’ll have to re-register and pay for the course again.
  • BOTS – There is no time limit to complete the course.

How long does the course take?

  • Improv – This is a little unclear. Improv Traffic School’s website says the course takes 6 hours and 40 minutes. But an email from a customer service representative said the course is eight hours long.
  • BOTS – The course meets the minimum word count to be equivalent to California’s 8-hour classroom course. But you can work at your own pace, and it’s possible to finish the course in 1-3 hours while still meeting California’s DMV requirements.

How long does the final exam take?

  • Improv – Improv Traffic School doesn’t disclose how long the final quiz takes the average student to complete.
  • BOTS – The average student takes 15-20 minutes to complete the final exam.

Will I get due date reminders?

  • Improv – Yes, due date reminders are included in the course fee.
  • BOTS – Yes, due date reminders are free.

What happens if I fail the final exam?

  • Improv – Includes two attempts to pass the exam (which means getting at least a 70% score). If you fail both times, California law requires you to re-register for the course, which means paying the course fee again.
  • BOTS – You’re allowed two consecutive attempts to pass the final exam (which means getting at least a 70% score). 99% of Best Online Traffic School customers pass on the first try. But in the unlikely attempt that you fail both attempts, you’ll have to re-register for the course, as per DMV rules. Retaking the course is still free.

Is the final exam open book?

  • Improv – California rules allow for an open book during the final exam.
  • BOTS – California rules allow for an open book during the final quiz. You can refer back to course sections online without losing your time or place in the final exam.

Is same-day submission to the court available?

  • Improv – Yes, information is sent to the DMV as soon as you pass the final exam.
  • BOTS – Yes, your information is sent to the DMV and your selected court as soon as you pass the final exam and submit payment for the course.

Do I get a copy of the certificate of completion?

  • Improv – For traffic violation school, you receive an electronic certificate only.
  • BOTS – Best Online Traffic School will have your certificate of completion available for download, and will email you a copy. You can request to have a physical copy mailed to you for a low extra fee.

Will the school track my case and make sure it gets closed?

  • Improv – After the school submits your completion to the DMV, it can take up to two weeks for the court to update your case status. You are responsible for following up and making sure your case status gets updated.
  • BOTS – For an extra fee, Best Online Traffic School offers “Ultimate Peace of Mind” Service. This means the school will send you email updates when your course is Submitted, Processing and Closed, so you don’t have to do it yourself.

How Does Customer Service Compare?

Navigating a traffic ticket is already stressful, so facing bad customer service at a traffic school on top of all that? Not what anyone wants.

Both schools offer a number of ways to get in touch with them.

Improv Traffic School

Improv Traffic School provides the following customer support channels:

  • A phone number to call
  • A phone number to text
  • A live chat

Improv claims to offer 24/7 support. Someone responded in about 30 minutes, which is a pretty fast response time.

Best Online Traffic School

On the other hand, there’s Best Online Traffic School, which provides these customer support channels:

  • An email address
  • A phone number to call
  • A live chat

Best Online Traffic School also offers 24/7 support. If no one is available to respond to your live chat message immediately, you can search help center articles from within the chat window to try to find answers to your questions.

How Do Online Reviews Compare?

One of the best ways to compare traffic schools is to see what customers have to say about their personal experiences taking courses. Online reviews can be a great indicator of how your experience with a school will be. Here’s how Improv Traffic School and Best Online Traffic School compare across some of the most popular consumer review sites.

Yelp

Improv Traffic School has a 3.5-star rating based on 66 reviews.

Best Online Traffic School has a 5-star rating based on 113 reviews.

Google Reviews

Improv Traffic School has a 2-star rating based on two reviews.

Best Online Traffic School has a 4.9-star rating based on 597 reviews.

Which Is More Affordable?

When you’re already facing court fees for a traffic violation, the cost of your online traffic school is likely a major consideration. Here’s how pricing compares:

Traffic School by Improv

Improv Traffic School appears to cost $34.95. When we investigated pricing on their website, we were offered a promotional price of $24.95, but it’s unclear whether that promotion is available to all customers, or just some. With traffic school by Improv, you’re required to pay the course fee before you can start the course. Improv Traffic School does offer a money-back guarantee that says you can email support to request a refund any time before receiving your final certificate of completion.

Best Online Traffic School

best online traffic school price

Best Online Traffic School, on the other hand, costs just $9.99, and you don’t have to pay a cent until after you’ve taken the course, passed your final test, and are ready to have your results sent to the DMV. That means you can take the course and attempt the test as many times as needed, all for free, and only pay once you pass.

Our Verdict

How To Find The Best Online Traffic School Near Me

Choosing the right online traffic school can be the difference between moving on with your life, and making this situation even more of a hassle than it already is. It’s important to carefully weigh the pros and cons of multiple traffic schools against your needs, like the time you have available and how much you’re willing to spend. No traffic school will be the perfect fit for every customer, but if you’re in California, check out Best Online Traffic School.

Best Online Traffic School.

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